Cookie Policy
Last updated: February 2025
We believe in being upfront about how we track and manage your interactions with quentarioza.com. This document explains what tracking technologies we use, why we need them, and how you can adjust your preferences.
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What are cookies and why do they matter?
Small text files stored on your device that help our site remember your preferences and improve functionality. They're essential for delivering a smooth experience when you visit our platform.
Can I disable certain tracking?
Yes. While some cookies are necessary for basic functionality, you can control optional ones through your browser settings. We'll explain how below.
How long do you keep this data?
Different cookies have different lifespans. Session cookies disappear when you close your browser, while others may persist for up to 12 months to maintain your preferences.
What We Track and Why
Running a financial partnership platform means we need to balance functionality with privacy. The tracking technologies we use fall into four main categories, each serving a specific purpose that helps us deliver better services to Australian businesses looking for partnership opportunities.
Essential Cookies
These are non-negotiable. Without them, core features simply won't work. They handle things like keeping you logged in during a session and remembering your language preference.
What they do:
- Maintain your session when navigating between pages
- Remember form data if you need to step away
- Ensure secure connections for sensitive operations
- Load balance across our servers for reliability
Functional Cookies
These enhance your experience by remembering your choices. Think of them as personal preferences that make return visits more convenient.
What they do:
- Save your dashboard layout preferences
- Remember which notifications you've dismissed
- Store your preferred contact method
- Keep track of viewed content to avoid repetition
Analytics Cookies
We use these to understand how people interact with our platform. This helps us identify what's working and what needs improvement. All data is aggregated and anonymized.
What they do:
- Track which pages get the most attention
- Measure how long people spend reading resources
- Identify technical issues causing page errors
- Show us where users might be getting stuck
Marketing Cookies
These help us show relevant information based on your interests. They also prevent you from seeing the same message repeatedly across different platforms.
What they do:
- Track which program pages you've explored
- Deliver relevant content recommendations
- Limit how often you see specific messages
- Measure effectiveness of our outreach efforts
Managing Your Cookie Preferences
You're in control. Most modern browsers let you block or delete cookies, though doing so might affect how certain features work. Here's how to adjust settings in popular browsers used by our Australian partners:
Keep in mind that blocking essential cookies will likely break core functionality. If you're having issues after changing settings, try enabling cookies for quentarioza.com specifically rather than blocking them entirely.
Beyond Browser Cookies
Cookies aren't the only tracking method we use. Modern web platforms rely on several technologies to deliver consistent experiences. Here's what else is happening behind the scenes.
Local Storage
This browser feature lets us save larger amounts of data on your device compared to traditional cookies. We use it for things like caching resources to speed up page loads and storing interface preferences. Unlike cookies, this data doesn't get sent to our servers with every request, which actually improves your privacy in some ways.
Session Storage
Similar to local storage but temporary. When you close your browser tab, this data disappears. We use it to track your current session state and maintain form progress if you're filling out longer applications. It's helpful for multi-step processes where you might need to switch tabs briefly.
Pixel Tags
These tiny transparent images help us measure email open rates and page views. If you've ever wondered how we know whether our partnership updates are being read, this is how. They're commonly used across the web and can be blocked with most ad-blocking extensions.
Server Logs
Every time someone visits quentarioza.com, our servers automatically record basic information like IP address, browser type, and timestamp. This is standard practice for maintaining security and diagnosing technical issues. We retain these logs for 90 days before automatic deletion.
How Long We Keep Your Data
Different tracking technologies have different retention periods. Session cookies expire the moment you close your browser. Preference cookies might stick around for up to 12 months so we don't have to ask about your choices every visit.
Analytics data gets aggregated within 48 hours and the individual tracking identifiers are discarded. We keep the aggregated reports for up to two years to spot long-term trends. Marketing cookies typically last between 30 and 90 days, depending on the specific campaign.
If you clear your browser cookies, everything stored locally disappears immediately. Server-side data follows our retention schedule regardless of what you do on your end.
Your Rights and Controls
Australian privacy regulations give you several options for managing how we handle your data. Here's what you can request and how we'll respond.
Access Your Data
Request a copy of what information we've collected through cookies and other tracking methods. We'll provide this within 30 days.
Delete Your Data
Ask us to remove all non-essential tracking data associated with your account or browser. Essential session data may persist during active use.
Opt Out of Marketing
Disable marketing cookies while keeping functional ones active. This affects what content recommendations you'll see across our platform.
Data Portability
Request your tracking data in a structured format that you can transfer to another service if desired.
Third-Party Services
We work with several external providers who set their own cookies when you use quentarioza.com. These companies have their own privacy policies that govern how they handle your information.
Our analytics provider processes aggregated usage statistics to help us understand traffic patterns. We've configured their service to anonymize IP addresses and respect Do Not Track signals where possible.
Payment processors set cookies to maintain security during transaction flows. These are essential for preventing fraud and ensuring your financial information stays protected.
Content delivery networks cache resources geographically to speed up page loads. They may set technical cookies to route your requests efficiently.
Changes to This Policy
We update this policy periodically as our tracking practices evolve or regulations change. Significant modifications will be announced through our usual communication channels at least 30 days before taking effect.
The last update was in February 2025. You can check back here anytime to review current practices or see what's changed since your last visit.
If you have questions about any aspect of our cookie usage, the contact information below connects you with our privacy team who can provide specific answers about your situation.
Questions About Our Cookie Practices?
Reach our privacy team at help@quentarioza.com
Call us at +61 411 552 043
Or write to: 33 Southern Skies Ave, Reedy Creek QLD 4227, Australia